Citibanamex (Mexico’s Largest Bank)
|Senior Product Designer
Highlights
Led UX/UI for mobile/web banking used by 10M+ users, collaborating with PMs, engineers, and data teams to reduce checkout abandonment by 25% (metrics example – adjust as needed).
Pioneered design system for web applications, cutting development time by 30% through reusable components.
Directed rebranding of 5+ key products (BancaNet, Virtual Assistant, AcciTrade), ensuring responsive, accessible designs aligned with new brand guidelines.
Consulted external teams on design strategy, streamlining implementation across 3rd-party platforms.
Launched Ethoca (Mastercard) integration, reducing fraud claims by 15% (hypothetical metric – add real data if possible).